Kathmandu Sightseeing Vehicle Rental

Privacy Police

Kathmandu Sightseeing Vehicle Rental Service
Last Updated: July 2026
At Kathmandu Sightseeing Private Limited, we are deeply committed to protecting your privacy and safeguarding your personal, business, and geospatial data. This Privacy Policy explains how we collect, use, process, and protect information when you utilize our B2B and B2C vehicle rental web portal or mobile applications (available on Web, Android, and iOS).
By creating an account, booking a vehicle, or listing your fleet on our platform, you consent to the data practices outlined in this policy.
1. INFORMATION WE COLLECT
To deliver a tech-enabled, reliable transportation aggregation platform for the tourism trade, we collect the following categories of information:
1.1. Account Profile and Identification Data
• For Passengers & Retail Users: Full name, mobile number, email address, nationality, and language preferences.
• For B2B Registered Sellers (Travel Agencies, Hotels, Concierges): Company registration details, corporate identity, contact person names, and unique B2B identifying Seller Codes.
• For Partner Vehicle Vendors/Fleet Owners: Fleet registry, vehicle identification characteristics (brand, model, plate category: Red/Tourist, Black/Commercial, Green/EV), driver profile data, photo verification, and digital banking credentials.
1.2. Transactional and Financial Data
• Details of itineraries requested, structural trip routes, vehicle selections, schedules, and completed trip subtotals.
• Gateway interaction data collected through our digital gateway payment components (eSewa and Khalti API layers), as well as cash transaction processing records managed by on-board ground hostesses.
1.3. Telematics and Location Data
• Real-time GPS location parameters generated by the vehicle's telemetry hardware and the mobile application's mapping systems.
2. HOW WE USE YOUR INFORMATION
We use the gathered records strictly to execute logistics, maintain marketplace transparency, and support operational safety, specifically:
• Reservation & Schedule Validation: Processing structural configurations, preventing double-bookings by checking pre-existing chronological blocks, and managing automated expirations for stale reservations.
• Automated Financial Computations: Calculating exact billing actuals based on hours and mileage (calculated to and from the vehicle's garage), handling standard 13% Government VAT calculations, and managing immediate commission splits to B2B sellers.
• Vendor Settlements: Disbursing gross amounts minus platform fees, seller splits, and necessary tax withholdings (TDS), while delivering clear itemized Payment Slips to fleet owners.
• Communication Pipelines: Deploying push notifications, transactional emails, and SMS alerts to dispatch booking states, Payment Receipts, and compliance VAT Invoices to passengers, sellers, and administrators.
3. STRICT PRIVACY BOUNDARIES AND LOCATION SEGREGATION
We respect the privacy boundaries of both our transport seekers and professional driving partners. We implement rigid programmatic limits to ensure GPS tracking features are never abused:
• Temporal Tracking Boundaries: Real-time map displays and telemetry relay interfaces are strictly restricted to the precise date parameters and active hours verified in your confirmed trip itinerary.
• Automated Disconnection: The mapping component and tracking permissions systematically lock out outside the boundaries of the reservation timeline. Vehicle telematics are protected from continuous administrative monitoring when the specific transit contract concludes.
4. DATA SHARING AND NETWORKS TRANSPARENCY
We do not sell your personal data. To provide an open aggregation environment (functioning as the "Uber for the Tourism Trade"), information is distributed strictly via secure, permissions-based system rules:
• Stakeholder Transparency Map: Dynamic notifications and essential route summaries are cleanly distributed among the primary parties associated with the trip asset (Passenger, Booking Seller, Fleet Owner, and Platform Administrator) to protect safety and service standards.
• Public Ratings & Reviews: Feedback uploaded by passengers or sellers regarding vehicle quality, logistics, and driver conduct is published across the trade platform to maintain service benchmarks. Anonymous or randomized data profiles protect user names where applicable.
5. SECURITY AND FINANCIAL INTEGRITY
• Technical Safeguards: Personal profiles and digital financial entries are safeguarded behind encrypted network walls. Payment APIs interact directly with authorized digital token nodes inside eSewa and Khalti services to ensure secure transactions.
• Retention Boundaries: Financial document configurations (VAT Invoices, Payment Receipts, and Owner slips) are legally preserved for internal compliance, tax reporting, and audit requirements. Unconfirmed or abandoned booking timelines are automatically cleared from the active database upon cancellation expiry.
6. CONTACT AND SUPPORT
If you wish to review your registered business details, update your mobile profile, or have queries regarding your telemetry settings, please contact our Data Compliance Office:
• Hotline Support: +977-1-5970800
• Whatsapp: +977-9700004370
• Corporate Email: info@kathmandusightseeing.com)
• Office Premises: Kathmandu Sightseeing Private Limited, Kupondole, Lalitpur, Nepal

Last Updated: July 03, 2026At


Kathmandu Sightseeing Vehicle Rental, we believe renting a vehicle should be simple, transparent, and secure. This Privacy Policy explains exactly how our mobile app, Vehicle Rentals, handles your personal information. We only collect the minimum amount of data required to get you safely on the road.


1. Data We Collect & How We Use It

To help you browse, book, and drive our vehicles, we collect specific data. Below is a transparent breakdown of exactly what we collect and where it is used:

Device Camera Access (Protected Resource)

  • What we collect: Temporary video stream and photo captures when you actively use the camera within the app.
  • Where it is used: 
    • Identity Verification: The app uses the camera to take your photo during profile setup.
Account Registration Details

  • What we collect: Your full name, email address, phone number, and a secure password.
  • Where it is used: This data is used to create your unique user account, send you booking confirmations, and contact you with critical updates regarding your active rentals.

 Payment Processing

 What we collect: Payment information.

Where it is used: Your financial data is securely transmitted directly to our encrypted, PCI-compliant third-party payment provider. We do not store your payment information details on our servers.


2. Complete Control: Account & Data Deletion

We believe your data belongs to you. If you decide to stop using our platform, you can completely erase your footprint at any time.

  • In-App Deletion: You can trigger permanent deletion instantly inside the app by going to Profile > Account Settings > Delete Account.
  • Web Deletion: You can also request deletion  by emailing us at info@kathmandusightseeing.com.
What happens next: Once initiated, our system immediately begins purging your account details, verification history, and rental photos from our active production databases. Any remaining data is permanently anonymized, except where we are legally required to retain records for tax, fraud prevention, or regulatory financial auditing.


3. Data Sharing & Third Parties

We never sell, rent, or trade your personal data to advertisers or outside companies. We only share information with trusted services essential to your rental:

  • Payment Gateways: To process your rental charges securely.
  • Insurance Partners: To provide coverage during your rental period.


4. Contact Us

If you have any questions about your data, how it is used, or how to delete it, please reach out to us:


Kathmandu Sightseeing Vehicle Rental

Address: Kupondole, Lalitpur, Nepal
Email: info@kathamndusightseeing.com
Phone: +977 01 5970800